All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
The majority of shipments are shipped by a third party courier (Gogo Xpress, LBC or J&T). Once your order has shipped, you will receive an email notification from us which will include a tracking number and a link in your email so you can check its status. In most cases, your orders are delivered within 2-5 business days depending on your distance from our warehouse located in Rizal, Philippines.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or your contact number.
BLANKET HOODIE Shipping Cost
Due to the size and nature of our products, shipping cost is calculated per kilo basis.
The standard shipping cost is as follows (price may differ in provincial areas):
160php – -1 kilo order or 1 parcel order
200php – 1+ or 2 kilos or 2 parcel order
280php – 3 kilos onwards or 3 parcel order onwards
THE CLOUDIE POD Shipping Cost
We offer 100% free shipping on all orders within Metro Manila. Orders will be shipped in approximately 1-2 weeks (some restrictions may apply).
For outside Metro Manila delivery, the rate is base on the volumetric weight (size & weight) of the items and not the quantity of the items ordered. We are currently using South Seas Cargo as our shipment partner. Please note that shipping fee will be collected by the courier upon delivery of your order/s.
Same day delivery
If you are under a time crunch and are looking to get your order faster, chances are we can squeeze you into our schedule. You can reach out to us in our social media accounts (IG&FB: @thecloudie.co) and we’ll do our best to accommodate your request. Your can request a same day via lalamove, grab deliver or any third party couriers that you prefer. Please note that shipping costs should be shouldered by the buyer.
Delivery delays can occasionally occur. If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.